Privacy Policy

1. Information We Collect

We may collect the following types of personal data:

• Identity Data: Full name, job title, company name
• Contact Data: Email address, phone number
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Information about how you use our platform, including search queries, properties viewed, and features accessed
• Communication Data: Messages sent through our contact forms or support channels

2. How We Use Your Information

We process your personal data for the following purposes:

• To provide and maintain our real estate intelligence services
• To process your subscription and manage your account
• To send you service-related communications and updates
• To respond to your inquiries and provide customer support
• To improve our platform and develop new features
• To comply with legal obligations and regulatory requirements
• To detect and prevent fraud or unauthorized access

3. Legal Basis for Processing

Under the UAE PDPL, we process your personal data based on:

• Consent: When you have given explicit consent for specific purposes
• Contract Performance: When processing is necessary to fulfill our service agreement with you
• Legal Obligation: When required to comply with applicable laws and regulations
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided they do not override your rights

4. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party companies that help us operate our platform (hosting, analytics, payment processing)
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

5. Cross-Border Data Transfers

Your data may be transferred to and processed in countries outside the UAE. When we transfer data internationally, we ensure appropriate safeguards are in place as required by the PDPL, including:

• Transfers to countries with adequate data protection laws
• Standard contractual clauses approved by the UAE Data Office
• Your explicit consent where applicable

6. Your Rights Under UAE PDPL

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Withdraw Consent: Withdraw previously given consent at any time
• Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@falconpro.ae.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and audits
• Employee training on data protection

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: